Making Holidays Accessible At Center Parcs

The challenge: Creating holiday facilities for every guest

Center Parcs wanted to ensure that all guests could enjoy their holiday villages, regardless of their physical abilities. To achieve this, the company recognised the need for accessible toilet and changing facilities that could accommodate people with complex disabilities as well as their families and carers.

By introducing Changing Places facilities across its holiday villages in the UK, Center Parcs aimed to create a more inclusive holiday experience where every guest has access to appropriate sanitary facilities throughout their stay.

The strategy: Making accessibility part of the guest experience

A holiday should be relaxing and enjoyable for everyone. That means providing facilities that are flexible enough to accommodate different users while remaining comfortable, hygienic and easy to use.

The Changing Places were designed to support people with a wide range of mobility needs, while also making transfers and personal care easier for accompanying family members and carers.

“We believe that every guest should be able to relax and enjoy their break and make a conscious effort to ensure that our facilities meet the needs of all families.” – commented Clare Winsor, Center Parcs Project Manager.

The solution: Flexible Changing Places for guests with different needs

Each Changing Places facility is equipped with carefully selected solutions that support safe and comfortable use.

The ROPOX StandardLine washbasin can be adjusted in height, allowing both seated and standing users to position the washbasin at a comfortable level. Its smooth, easy-to-clean design also helps maintain a high standard of hygiene.

Next to the toilet, ROPOX Toilet Support Arms provide stable support when sitting down or standing up.

The facilities also include a mobile changing table and a room-covering Guldmann GH3 ceiling hoist, enabling safe transfers throughout the room while providing flexibility for guests with different support needs.

“We only supply the best quality equipment and from our experience of installing Changing Places we know this combination works well for both the user and their family or carer” – commented Dale Spademan, Sales and Marketing Director, KingKraft.

The result: Better accessibility for families visiting Center Parcs

With Changing Places facilities now available across its UK holiday villages, Center Parcs has created a more inclusive environment for guests who require additional support.

The combination of flexible bathroom solutions and thoughtfully designed facilities makes it easier for people with complex disabilities, their families and carers to enjoy their stay and participate in the full holiday experience.